Help
Overview
Fix a run that didn't go as expected, understand how Autonomy protects your data, and look after runners and billing.
Use the setup and authoring pages when you're getting started. Come here when a run doesn't behave as you expect, or when you need to know where your data goes.
Pages
| Page | Read it when |
|---|---|
| Troubleshooting | A run ended Couldn't start or Failed, it has a Runner problem tag, a sign-in shows Needs you, a code never arrived, or a run stays Queued. |
| Security | You need to know how secrets, codes, project access, API keys, AI assistants and the Chrome extension are handled, and what leaves Autonomy. |
| Runners | You look after runners on your own machines (Enterprise). |
| Billing | You want to know what a run costs, how credit and concurrency work, or how to change your plan. |
Contact us
If a page doesn't answer your question, email support@autonomyqa.com with the run's ID (shown as #xxxx on the run page) and what you expected to happen.
Didn’t find it?